INFORMATION WE COLLECT

• Personal Information
• Usage Data
• Cookies and Tracking Technologies
• Providing Services
• Website Improvement
• Marketing and Communication
• Legal Compliance
• Data Sharing and Disclosure
• Data Security

PERSONAL INFORMATION

We may gather personal information that you freely disclose to us via our Website or other forms of communication. Your name, address, email address, phone number, and any other information you want to enter may be included. We use your information to respond to your enquiries, deliver services, and efficiently interact with you.

USAGE DATA

We automatically gather certain information about your device, browsing actions, and patterns when you access or use our Website. Your IP address, browser type, operating system, referring URLs, pages visited, and other usage information may be included. This information is gathered in order to improve the functioning and performance of our website, as well as for analytical purposes.

COOKIES AND TRACKING TECHNOLOGIES

To improve your experience on our Website, we utilise cookies and other tracking technologies. Cookies are little text files that are stored on your device in order to gather and save information. You can change your browser settings to decline cookies, but this may limit your ability to enjoy certain of our Website's services. Web beacons, pixel tags, and other tracking technologies may also be used to collect information about your interactions with our Website and communications.

PROVIDING SERVICES

We collect personal information in order to provide and improve our cleaning services. This includes making appointments, interacting with you, processing payments, and responding to any questions or issues you may have.

WEBSITE IMPROVEMENT

We analyse usage data and other information to improve our Website's functionality, content, and user experience. This allows us to better understand how users interact with our website and make adjustments as a result.

MARKETING AND COMMUNICATION

We may use your personal information with your permission to send you promotional materials, newsletters, and other communications regarding our services, special offers, or changes. You have the option to opt out of receiving such communications at any time.

LEGAL COMPLIANCE

We may use and disclose your personal information in accordance with applicable laws, rules, legal processes, or legally binding governmental requirements. We may also use and disclose your information to defend our rights, property, or safety, as well as our users' or others' rights, property, or safety.

DATA SHARING AND DISCLOSURE

We may use reputable third-party service providers to help us deliver our cleaning services and operate our Website. These service providers may have access to your personal information and are contractually bound to protect it.

DATA SECURITY

We use suitable security measures to prevent unauthorised access, alteration, disclosure, or destruction of your personal information. To preserve the confidentiality and integrity of your data, we adhere to industry best practises and apply a combination of technical, administrative, and physical precautions.